National Oral Health Month is celebrated during April in Canada and in June for the United States. Use this time to reach out to your patients that are overdue for their dental treatment and hygiene appointments. This blog discusses the ways your practice can use ABELDent's Patient Communication System offers broadcast messaging and overdue hygiene appointment messaging features to streamline patient care. Read on to learn how to use ABELDent PCS for personalized communication, automated reminders, and targeted outreach for improved patient management.
With National Oral Health Month wrapping up in Canada and coming up in June for the United States, we are reminded of the importance of oral health to the citizens of our countries. To commemorate Oral Health Month, we have some tips for improving your patient communications as well as improving your recall rate for patients with overdue hygiene appointments. Read on if you want to learn more about automated messaging and how messaging templates can provide streamlined yet personable communications with your patients.
As a dental provider, you play a crucial role in educating your patients on the importance of oral health. By utilizing your dental software effectively, you can streamline patient care and provide valuable information to your patients.
Using ABELDent PCS, which is available in ABELDent Cloud and Local Plus, your practice can use the Broadcast Messaging feature to send messages to patients who have consented to receive emails from your office. You can send routine emails such as holiday greetings, office announcements, and, of course, reminders about oral health habits. Oral Health Month is a perfect time to utilize ABELDent PCS’s broadcast messaging capabilities to remind your patients about the importance of good oral hygiene practices and ongoing dental treatment.
Using Broadcast Messaging, your office can save any messages you send as a template for future use. For example, if your Oral Health Month email encouraged more patients to schedule their pending treatment, you can reuse the same template next year and make any needed changes.
In addition to broadcast messaging, you can also use ABELDent’s overdue hygiene appointment messaging feature. This feature identifies patients with overdue hygiene appointments and sends automated messages reminding them of their appointments. Overdue hygiene appointment messaging encourages patients to call in to book their appointments, reducing the need for your team to contact patients with outstanding treatment and reducing the number of dormant patients.
With overdue hygiene appointment messaging, you can filter your list of patients with outstanding treatment by contact date, due date, providers, work to do, location, and, of course, by the length of time that patients have been overdue. The filter options allow you to target specific groups of patients for better-organized outreach. You can also use this feature to stay ahead of your patients who will be due but have not yet booked their hygiene appointments to prevent them from falling through the cracks.
With ABELDent’s message templates, you can create templates to communicate with your patients in a way that best suits your practice needs. If you are interested in using ABELDent PCS for simplified patient communication that is built into ABELDent, please contact our sales team and ask about your options.
By leveraging the capabilities of your practice’s patient communication software, you can encourage healthy oral hygiene habits in your patients, remind patients to come into your office for outstanding treatment and demonstrate your team’s commitment to overall patient well-being.
